General terms and conditions

General terms and conditions GT&C

 Ordering vouchers
1. The contract is established with Tourismusverband Tux-Finkenberg.

2. Ordering process
The placing of products in our online shop constitutes a binding offer to conclude a contract regarding these goods. The contract becomes effective when you accept the offer regarding the goods contained in the basket by clicking on the “confirm order” button. Immediately after submitting the order, you will receive another confirmation sent to you by email. All our vouchers have a unique barcode, which is required for redeeming the voucher. The responsibility for keeping this code secret lies with you. Tourismusverband Tux-Finkenberg is not liable for the misuse of the vouchers. Each voucher can only be redeemed once.

3. Delivery
To keep the order costs for vouchers as low as possible, you can pay directly with your credit card or via online bank transfer and have the vouchers sent to you free of charge by email. Alternatively, you can have the vouchers sent to you by post. We charge the following processing fees for postal dispatch of vouchers: €4.00 within Austria and €9.00 within the EU. We can only deliver to member states of the EU. When ordering, please take into account that the delivery may take several working days, especially to addresses outside Austria. Postal dispatch is not possible on Saturdays, Sundays or bank holidays! Delivery may therefore take up to 10 days. We accept no liability for delayed delivery by post.

4. Minimum age
Only persons aged 18 and above may purchase goods in our internet shop.  

5. Prices and products
The acquired vouchers can be redeemed in all participating businesses within the region. The vouchers cannot be exchanged for cash. The bill with tax statement can only be issued at the time the service is actually provided, e.g. when the voucher is being redeemed (VAT regulation). The vouchers only become valid when the full amount due has been paid. Our vouchers are valid for 2 years and must be redeemed within this period.

6. The vouchers include the relevant statutory VAT, which is applied when the respective service is used.

7. The goods being sold may vary from the related images. Errors excepted. Goods are subject to change.

8. Safety guarantee & data protection Your safety is our number one priority! Therefore, data such as the credit card number, sort code, account number, name and address provided when paying by credit card is transmitted via a protected SSL connection. This prevents unauthorised persons from reading the data you have entered during transmission via internet. We also use a series of additional safety measures to ensure increased security in our online shop. When handling your information, we use EDP-supported processing. In line with the general terms and conditions, you agree to receiving advertising information from Tourismusverband Tux-Finkenberg. Your data is not passed on to third parties.

9. Exchange and return Vouchers which don’t comply with your expectations can be returned to us within 14 days of receipt. Vouchers must be returned to Tourismusverband Tux-Finkenberg by registered post. Your own notice of rescission in written form is sufficient. However, the right to rescission does not apply if use of the relevant service has already commenced within the cancellation period. The right to return only applies to those who are classed as consumers. Submitted or redeemed vouchers are not disbursed.  

10. Loss Tourismusverband Tux-Finkenberg cannot provide any replacement in the event of loss, theft or invalidation of vouchers.

11. Personal data
By providing personal data (in particular your email address) you expressly consent to the data supplied in the submitted form to be assessed, stored and processed for marketing and advertising purposes. Furthermore, you are providing express consent to your data being stored in particular.

12. Place of jurisdiction: Zell am Ziller District Court